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The First 24 Hours Checklist

Use the opening hours to stabilize the situation, preserve information, define responsibility, and create a disciplined plan.

The first day can shape the reliability of the entire investigation. Important evidence may be lost, accounts may change, and uncertainty can grow if ownership and scope are not established early.

What the checklist covers

  • Immediate safety, welfare, retaliation, and operational concerns.
  • Capturing the initial complaint or concern accurately.
  • Preserving documents, messages, video, access records, and other potentially time-sensitive evidence.
  • Checking investigator independence, conflicts, authority, and required notifications.
  • Defining an initial scope without prematurely deciding the outcome.
  • Identifying parties, witnesses, evidence sources, and interview priorities.
  • Creating an initial task list and communication plan.

A disciplined opening sequence

  1. Stabilize: address immediate safety, welfare, retaliation, or evidence-loss risks.
  2. Record: capture what was reported, by whom, when, and through what channel.
  3. Preserve: issue or coordinate appropriate preservation steps before routine deletion or overwriting occurs.
  4. Confirm authority: identify who commissioned the investigation, its initial mandate, and who should receive updates.
  5. Check independence: disclose conflicts and select an investigator able to act objectively.
  6. Plan: identify the first interviews, evidence requests, deadlines, and dependencies.

Keep the scope flexible but documented

An initial scope is a starting point, not a predetermined conclusion. Record the allegations or questions to be examined, the applicable standard, and any later change in scope together with the reason for that change.

Important: Urgent safety issues, mandatory reporting, collective agreements, preservation duties, and applicable employment law may require organization-specific or legal guidance.

Move from checklist to complete case record

WorkplaceFindings Professional guides users through cases, allegations, people, interviews, evidence, tasks, findings, audit history, and professional reports while keeping each account’s case files separately secured.

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